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So I had cancer (and beat it) and thought it would be nice to buy myself a little treat right? Well I wanted the Super Sailor Mars that was going to be released September 2017.

I pre-ordered the figure and waited. And waited. And waited. I looked at the website and they had released the item AND lowered the price!

I emailed them multiple times to get a refund or see when my item was going to ship. All my emails went unanswered and I was out $50+.

I even opened a case with the Better Business Bureau which ended with nothing but only then did I see all the negative reviews and people near screaming not to buy from them. Now when I try to find their website it won't show up, but lesson learned to check reviews before buying from a new website.

Review about: Animepoko Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

I didn't like: Utter lack of communication, Ignoring bbb case, Ignoring request for refund, That they steal money.

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